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SHIPPING & RETURNS

Shipping Policy

The item will be insured for its full value and shipped by UPS after payment is received and cleared. 

UPS - required method of shipment on orders $1,000 & greater, no exceptions. Tracking & Insurance included.

Payment Details:

 Our acceptable form of payment is:  Pay Pal and Major Credit cards

Sales Tax: 

Illinois residents please add 10% sales tax.

Customer Service: 

Customer service is very important to us

as we will strive to provide customer satisfaction.

We are available 24/7 via email or by Phone  847-459-5915

  We will respond to your email within 24 hours.

We want to make sure you are satisfied with your shopping experience with us.

If you cannot find an item that you are looking for,

please send us an email and we will gladly assist you.

Returns:

  • We offer a 14-Day Hassle Free Return Policy on all  in stock items to assure our customers that we stand behind our products. If for any reason you are not satisfied with the product you purchased, you can send it back for an exchange or full refund (minus shipping charges).

  • Buyer must pay for return shipping and ship all returns or exchanges with tracking and/or insurance.

  • Items must be returned in brand new condition as when purchased.

  • Enclose a copy of  receipt 

  • Special orders or out of stuck  items are not eligible for refund or exchange.

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